Wild Rabbit Mail Club
FAQs
Wild Rabbit mail hops out on the last day of every month! 🐇💌
Australian deliveries usually arrive within 5–10 business days, while international orders can take 7–21 business days.
Our letters are sent with standard, untracked postage, so tracking isn't available. Delivery times can vary depending on your local postal service, so thank you for your patience while your mail makes its way to you ❤️.
Needa hop away for a while? You can cancel anytime by logging into your account and selecting Manage Subscription. You can also find the Manage Subscription button in your confirmation email.
Feel free to also contact us at wildrabbitcreates@gmail.com with your name and order number if you need a hand.
For sure! Log in to your account and select Manage Subscription to manage your subscription settings, including skipping or pausing your subscription. You can also reach out to us through the contact form on our homepage or email wildrabbitcreates@gmail.com with your name and order number.
Please let up to 5 weeks from the shipment date before considering your mail lost, as delivery times can sometimes vary.
If your mail still hasn’t arrived after this time, you can reach us through the contact form on our homepage or email wildrabbitcreates@gmail.com with your name and order number.
If something isn't quite right with your order, please reach out and we'll work with you to resolve it! We don't currently offer returns, but we would love to work with you to correct any issues.